Click & Collect

Our Click & Collect service is a convenient and free way for you to pick up your order from our store, located at:  Alphin Brook Rd, Marsh Barton, Exeter, EX2 8RG.


How It Works

Once you place your order online, our team will process it, and you’ll receive an email notification confirming when your item(s) are ready for collection. While we strive to process orders promptly, same-day collection is not guaranteed, especially during busier periods when staff are also assisting customers in-store. 

If you place your order before 2 PM, there is a possibility of same-day collection, but this depends on order volume and staff availability. Otherwise, orders will typically be ready for collection in 48 hours post purchase. 

Honda Genuine Accessories

Please note that a different processing time applies to products within our Honda Genuine Accessories collection.

Most Honda Genuine Accessories are available from stock, but some items may need to be ordered from Honda UK before they are available for collection. Please allow 5–7 working days for these items to be processed and made ready for collection.

We'll contact you if there are any longer delays with your order.

If your order contains other items alongside a Honda Genuine Accessory that needs to be ordered in, we may contact you to discuss collection options.

Order Collection

We will hold your order for 7 days from the date of your order confirmation email. If your order is not collected within this timeframe, it will be automatically refunded.

Collecting Your Order

When you arrive at our store, head to the Clothing & Accessories department desk. To collect your order, you must present: 

  • Your order number 
  • A valid form of ID 

If someone else is collecting on your behalf, they will need to provide: 

  • The order number 
  • Your ID (matching the name on the order)

 

If you have any questions about our Click and Collect service, please visit our FAQ page for more information. If you have any further questions, feel free to contact our team. We’re here to help!