Tel: 01392 260200
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At Bridge Motorcycles, we aim to make your shopping experience seamless and stress-free. Below is a summary of our delivery and returns policies. For more detailed information, please follow the relevant links.
We currently deliver to UK Mainland, Scotland, and Northern Ireland. Please note: we are unable to ship to PO Boxes, BFPO addresses, or hotels.
Free Delivery
(Weight limits apply. Orders exceeding weight restrictions may incur additional charges.)
Orders below the free delivery threshold will have delivery charges applied. Costs may vary based on item size and weight. To learn more, click here.
Dispatch & Delivery Times
UK Mainland:
Scotland & Northern Ireland:
Safe Place Delivery
If you’re not available to receive your order, you can leave instructions during checkout for the courier to leave your parcel in a safe place. This ensures a hassle-free delivery process.
For full details on processing times, delivery schedules, and additional charges, please visit our Shipping Policy.
We offer a standard 30-day return window unless otherwise specified. Please review the guidelines below for eligibility and procedures.
Eligibility for Returns
For helmets purchased online, our 14-day return policy applies. Please refer to our Helmet Policy for details or contact customer service for assistance at shop@bridgemotorcycles.co.uk or call 01392 260200 (Option 4).
Return Options
In-Store Returns: Eligible items can be returned in person to:
📦 Important: Customers are responsible for return shipping costs unless the return is due to an error or defective product. We recommend using an insured, trackable shipping method, as we cannot be held responsible for items lost or damaged in transit.
If your item arrives damaged or defective, please contact us immediately at shop@bridgemotorcycles.co.uk or 01392 260200 (Option 4).
Refunds & Exchanges
Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds will be processed to your original payment method within 7 business days.
For more details, visit our Returns & Refund Policy.
FAQs & Contact Us
Have a question? Check out our FAQ Page for quick answers to common queries. If you still need assistance, our Contact Us Page has all the details to get in touch with our team.
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